Common questions about QuickQ

The client is available on the official download page: select the system matching your device, and the page forwards you to the matching distribution address. For safety, download only via quickq.fyi rather than unknown sources.

Start QuickQ, log in with your existing account, then select a route on the home screen and connect. When the status turns to connected, you can start using it. First-time users may want to follow the tutorial step by step.

Set up the client on the new device, then sign in with your existing account to carry on — no need to register again or buy again. Simultaneous device limits follow your current subscription, as stated on the plans page.

Disconnect, make sure your internet works, and try another route. Still stuck? Quit the client fully and relaunch it. If the issue continues, check whether a proxy or security tool is blocking QuickQ's network access.

Pause anything using a lot of bandwidth, switch to a less busy route, and confirm no other VPN or proxy is active, since they may conflict with QuickQ. Run a few tests at different times to see whether the route or your local bandwidth is the cause.

Set a strong, unique password that you do not use anywhere else. Keep login codes and account details private, and download only from trusted sources such as quickq.fyi, avoiding cracked or unknown installers.

Your subscription details appear in the account section of the client: period, expiry, and current status. The plans page purchase entry offers another way to check. After expiry, renew and sign back in to continue.

QuickQ runs on 64-bit Windows 10/11, macOS 11 or newer, iPhone and iPad with iOS 14 or newer, devices on Android 8.0 or newer, and Linux desktops with Ubuntu 20.04 or Debian 11 and above. Make sure you have 2 GB of RAM or more and about 200 MB of free space; on Linux, use the build the download page currently offers.

There are three paid options: CNY 49 for 1 month, CNY 299 for 12 months, and CNY 499 for 24 months, all including supported devices and online help. No permanently free version is offered, so trying the 1-month option first makes sense before moving to a longer cycle. Figures and benefits follow the plans page.

The privacy policy states that QuickQ processes account identifiers, device type, subscription status, and necessary diagnostic data to create accounts, confirm subscriptions, operate the service, and handle requests, using it for verification, delivery, security, stability, and legal obligations. Personal information is not sold. Access controls, transport protection, and internal audits are used to reduce risk; the privacy page carries the full rules.

Supported devices are included on all plans, so a single account works across several devices. The simultaneous device count is set by your subscription's terms. To move to a new device, install the client and sign in with the same account, without registering or paying again.

Begin by pausing heavy tasks, switching to a less busy route, and making sure no other proxy or acceleration tool is running. Testing across different times usually reveals whether route congestion or local bandwidth is the cause. When a single app is slow, inspect its own network settings and cache.

Use the official QuickQ download entry, verify the domain, and stay away from third-party or cracked installers. Should the system call the source untrusted, confirm the official origin and then permit that source in your settings; if it still looks wrong, work through the FAQ troubleshooting steps.